Date of purchase: 28 september 2012 Written: 02 february 2013
1.0
Travel agency: (St. Petersburg) Service type: пакетный тур
Benefits for 12950 rub. and money-6831 rub. I gave all this to the manager in the office and in return received an agreement and a cash receipt for 6831 rubles. (I didn’t know that I had to go to the cashier myself and receive a receipt order in addition to the check. When the time came, I took the documents for a visa. A couple of days later I received a call from the travel agency and they said that I did not submit documents for a visa and did not pay for the tour (the documents were later found).On January 21, I was informed that the tour was canceled, and I went to receive documents and money, naive. It turned out that the money (6831 rubles) did not pass through the cashier, and I did not pay them, because "managers do not have the right to take money." As for the money for the coupon that I did not use, it turned out that Vygoda cannot return it, because it was used by a travel agency. I don’t know what I can't sleep, my blood pressure is 200/100.