Author:
Date of purchase: 15 february 2021 Written: 28 february 2021 |
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Travel agency: Робинзон (Dnipro) Service type: пакетный тур |
I fly 4 times only through this travel agency, I am very satisfied with everything. Natalya is a very responsible person, and I was convinced of this one more time) This time I decided to choose a hotel for the rest myself, and did it in vain (She immediately started offering me hotels for the same price, but a level higher, but I turned out to be very stubborn and nevertheless insisted on her own, which I soon regretted) Arriving in Hurghada, on the very first day I was disappointed in my choice and started calling Natalia (sobbing into the phone why I didn’t listen to her), she is a Person with a capital letter, being for several thousand kilometers I was able to make the attitude of the staff towards us completely change. In order for us to change the number, they demanded money from us upon arrival (I don’t know how exactly she solved this issue, but the result was colossal) they were ready to give us absolutely any number that we choose ourselves (for free) and this applied to many things, but most importantly, she achieved that we could move to another hotel) I am very grateful to Robinson, thank you for everything) Now I will always listen to you.