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Date of purchase: 25 august 2018 Written: 25 august 2018 |
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Travel agency: П'ять зірок (Kremenchuk) Service type: экскурсионный тур |
The most terrible service, I rode around Ukraine and Europe, but I never met such an organization. Elena (representative of the tour operator) urgently forced to transfer money to her card for the road, "their" people paid the driver. But that's not the point. 2 seats were ordered and paid for (we asked in front and nearby), but in the minibus we saw 1 seat in front and 1 in the back (the rest are occupied), we heard answers to the question of where to sit together: from the travel agency "this is a minibus", from the driver "by who called me PERSONALLY and asked, I took the place" WHAT IS THIS ??? then, to my indignation that they asked for a seat nearby, the driver of minibus 4555 generally answered "be glad that you are not standing ..." TO SAY THAT I AM IN SHOCK - IT'S JUST NOT TO SAY ANYTHING