Author:
Date of purchase: 20 november 2021 Written: 16 december 2021 |
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Travel agency: Поехали с нами (Kyiv) Service type: пакетный тур, экскурсионный тур, отель, авиаперелёт, другие услуги |
We bought a tour for 8 days and 7 nights with a departure there at 1:05 and back at 16:45. We counted on the full period of rest, but as a result, 2 hours before leaving home for the airport, I find out about the change in departure time from the airport's online scoreboard. The manager didn't even know. When she called back to clarify, she unsubscribed - yes, your flight was moved to 11:45 and she did not know about it. Back, the flight from 16:45 was also postponed to 5:00 and we lost a day, having spent the night at the airport. Horror. Perhaps this is the fault of Joyne Apa, but the manager should have kept it under control and warned us in advance.