Author:
Date of purchase: 29 june 2021 Written: 06 august 2021 |
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Travel agency: Поехали с нами (Kharkiv) Service type: пакетный тур, отель, авиаперелёт |
I chose a company based on the selected hotel. Travel agencies with offers have already pulled up to him. Everything was very nice. The manager called a few days before departure, booked seats on the plane as we asked. Everything is very smart and clear. Problems started right there. The local guide changed the hotel for us, said not to write to our manager, as "everything is decided by the locals and this will delay the process." They settled us in a cheaper hotel with mold and pre-revolutionary repairs. When they wrote in "come with us", the girl who made out us immediately wrote to the locals, contacted the hotline and after that only a reaction appeared from the Montenegrin rtours. We were moved to a clean hotel, but the distance to the sea is 1.5 km, which is not very good with a 3-year-old child in our arms. I don’t know who is to blame for the current situation, but the day of rest was lost and it’s a pity that we were guided by the hotel, but in the end we got a headache. I am satisfied with the work of the agency, but I was confused by the communication between representatives of travel agencies.