Author:
Date of purchase: 31 may 2014 Written: 02 september 2014 |
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Travel agency: Поехали с нами (Kyiv) Service type: пакетный тур |
I strongly recommend against dealing with this agency.
My situation:
emphasizing how important it is for me to get a multiple-entry visa to the Czech Republic (with my visa history there were great chances for this), I bought the tour. At the same time, the agency manager assured that a personal interview is not required for the cartoon. The next day, after paying for the tour, I called the Czech consulate to find out the conditions for obtaining such a visa - I was told that a personal interview was required for this. Moreover, if the travel agency at the same time makes a note that the tourist wants a cartoon, but does not write him down for an interview, then the documents of such a tourist simply will not be accepted ....
My paperwork has been accepted...
What does this mean? That they deliberately deceived me - before leaving for the advertiser, the manager wanted to quickly and easily get me a tour, but in the end, when I, of course, get a one-time visa, say - oops, well, we can’t guarantee anything.
As a result - money spent, a useless trip (one of the goals of which was to obtain a multiple-entry visa) and damaged nerves.
Naturally, no one offered us discounts / compensation.
The director of the agency was aware of all this - and nothing. Upon arrival, no one even called us, did not even apologize. I suspect that "not to stand on ceremony with clients" directors themselves train their managers - ours was probably praised
vile collective