It's not the writers who write the reviews, it's the tourists. Try it, it's inspiring!
×
We will send you one letter
on the day you return from vacation
on the day you return from vacation
Specify E-mail
Please enter a return date
- Home →
- Reviews about travel agencies →
- Odesa →
- Поехали с нами →
- Reliability of travel agency 'Come with us'
Travel agency review Поехали с нами (Odesa)
Reliability of travel agency 'Come with us'
|
Author:
Date of purchase: 15 february 2016 Written: 25 february 2016 |
|
Travel agency: Поехали с нами (Odesa) Service type: экскурсионный тур, отель, оформление визы |
Recently I went on a tour with my husband (Krakow, Wroclaw, Poznan, Berlin) through the tour agency "Let's go with us." He was recommended to us by family friends who traveled through this agency more than once and were satisfied with everything. Reviews, as always - everyones. In general, we decided to rely on the experience of friends (and the office is not far from our apartment, on Troitskaya :)
Before that, Schengen was issued through a call (friends in Germany, well, in general, a standard scheme), but this year they themselves left for Australia for a month, so they had to issue it through a company.
Marina worked with us (I don’t remember her last name). To be honest, I got the impression that as soon as she realized that we were going 100%, she didn’t care about us at all. Well, there was a feeling that the only thing she knows is the number of the tour operator. Well, okay, in principle, we quickly completed the documents, there is nothing to complain about. The problem appeared later. Something happened to the transport at the tour operator, in general, 2-3 days before the start, they called us and said that a departure delay of 2 days is possible. Initially, we had a tour of Krakow. Prague, Berlin, Poznan, for 7 days. And, they say, do nothing. And my husband has a vacation for exactly a week, in general, he made a little scandal. After explanations, demands for a refund, threats and abuse, we were still offered a replacement, and even returned the difference in cost. Let's go Krakow-Wroclaw-Berlin-Poznan, for 5 days, everyone is happy, everyone liked it, it's a pity they just wanted to go to Prague very much :)
What is the conclusion in general: "Let's go with us" - a tour agent as a tour agent, you can't say that it's unreliable. And in principle, in terms of organizing the rest itself, the responsibility lies much more with the tour operator. Therefore, if you organize a vacation through a travel agency, specify who the tour operator is and read the reviews :) Well, look at which employee works with you. A replacement was selected for us by a girl from the office on French Boulevard (Alena, it seems) that's about her - the most positive impressions.
