Do you have any complaints about this tour company?

This year we went to Montenegro through the tour operator JOIN UP!

In Montenegro, the transfer was provided by the Pilon agency, through which we also booked excursions. Upon arrival at the airport, we were met and taken on a big bus to Budva, then we transferred to a minibus and were taken to the villa. No one provided a minibus back, and we had to walk through the heat with suitcases to the place where the big bus picks up.

There were still unpleasant impressions about the Pilon agency. When we took an excursion to Croatia, we were given an old bus with a non-working air conditioner. 4 hours one way, in the cabin the temperature is +40 according to the sensations, it was possible to cook ...

Our next excursion with Pylon was along Herceg Novinsky Bay with a visit to the blue cave. There was a very poor organization of the trip, we changed plans several times, we already thought that we would not be taken to the cave. But then they still found a boat and took us there.

When we left for the airport, we were given the same stuffy bus. And most importantly - no one warned that the flight was canceled. We were brought to the airport and left, there was no our flight, no information was provided. 4 hours of indefinite waiting in a stuffy airport, where there is nowhere even to sit down. I understand that they knew all this, they just already had plans for this bus (excursions) and did not want to postpone the departure time. Other tour operators brought their tourists to the airport on our flight much later and they did not have to wait 4 hours before check-in.

It is better not to work with the Pilon agency.

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