Huge disappointment! Travel agency pursues only financial benefits!

For the weekend we decided to go on a tour "Castles of Transcarpathia". The group gathered a small 9 people. But the trip took place (unfortunately). We were not informed of any changes in advance. All the way the driver (who is also the owner of the company) said that the trip was not profitable and completely at the expense of the company. This happened so often that I began to think that we paid 200 UAH. per person, and not the declared 800 UAH. Already upon arrival in Transcarpathia, the driver told us that about 40% of the entire tour was canceled, since it was not profitable for them. But they didn’t want to cancel the trip, so as not to spoil our plans and mood (ha ha ha). Instead of tours of the castles (which were included in the price), we will be taken to the thermal pools (for which you have to pay extra). But even this is not the worst. When 70% of the group were against such changes, and offered to just leave us at SMT Berehove for a walk, the driver said that he didn’t like it that way and we would still go where he said. And who does not want to go to the pools for an additional fee, will sit in the parking lot for 2.5 hours?

To be honest, I'm not against walking along the SMT, trips to paid pools, etc. But if you, "dear travel agency", change the program, warn about it before leaving. And do not tell that you organize trips only for the benefit of tourists.

I will never travel with this company again! And I do not advise you!

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