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- better not to deal, unreliable
Travel agency review Орион-Интур (Kyiv)
better not to deal, unreliable
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Author:
Date of purchase: 26 june 2012 Written: 09 july 2012 |
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Travel agency: Орион-Интур (Kyiv) Service type: экскурсионный тур |
We bought a tour to St. Petersburg from this tour operator, in addition to booking a tour a month in advance, but they put us in seats in the last row where the seats do not fold out, and upon filing a claim by phone, they lied that these were the first rows on the second floor of the bus - nothing of the kind, the last "non-folding" row was. But the worst thing is that they settled not in the indicated hotel, but in a much worse one (they checked the prices - and the hotel was one and a half times cheaper and instead of the standard they settled in a creepy-looking economy), and they didn’t even warn about it. They do not make contact, they claim that they had the right to replace the hotel "with an equivalent one", although the hotels were not nearby. 100% ruined holiday :(
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