Travel agency review Наш Тур (Severodonetsk)

Review of the travel agency NashTour

Author:
Date of purchase: 06 july 2019
Written: 28 september 2019
6.0
Travel agency: Наш Тур (Severodonetsk)
Service type: пакетный тур, отель

I told the tour operator that we were flying to Egypt for the first time, they advised me the hotel, the manager said that the reviews were good. I was with a child, in principle, we did not regret choosing this hotel. The guide was from FLASH TOUR, we were very pleased with him. The guide turned out to be conscientious, at first at the meeting he told us everything, gave us time to think about where we would like to go. We really wanted to go on a diving excursion, we also wanted to go to Israel, but the guide warned that the excursion with a child would be very tiring. I am grateful to the guide that he goes to a meeting, tries to decide together with the vacationers where to go where not. I was not very satisfied with the service at the agency, I will explain why. I'm terribly afraid of planes, heights, I'm flying for the first time, with a child, I told the manager about this and just begged her to tell me everything in detail about the flight, etc., to which she answered me: "everything will be clear at the airport." When we arrived at the airport, we didn’t know where to go and what to do, i.e. the information from the manager was not enough, while I saw other people in the hands of whole printouts of where to go and what to do. In addition, I would like tour operators to meet tourists and give some recommendations. For example, a 15-minute walk from the hotel, we had shops where you could buy inexpensive beach shoes, a tunic, gifts, souvenirs, etc. I didn’t really like that the agency did not warn that, for example, the same slippers for the beach can be bought there for a penny, for 2.5 dollars, but I bought them for 400 UAH. in Ukraine and carried with her.




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