TRAVEL AGENCY REVIEWS НАВИГАТОР
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We have been working with the agency since 2009. Chose on the advice of the Internet community. Mostly (but not always) we take package tours at sea, as we try to travel ourselves. Satisfied. Do not forget that this office is an agency, not a tour operator. Retailers of goods purchased from wholesalers. Their task is to understand the quality of the goods and not to slip the "rotten" on the buyers. →
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I read the previous reviews and was very disappointed. Because I, fortunately, was lucky enough to go on an unexpected journey with this travel agency. I had completely different plans, and the girls from the company advised me to visit the Baltic states, and even with Finland to boot. Friends dissuaded me, but I took a chance ... and did not regret it at all. →
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I really liked the tour itself, we bought a ticket to the Hungary-Austria bus tour (accord tour), at the stage of preparing the documents, the manager Valeria communicated pleasantly, but when we returned, she didn’t even bother to call to find out how we went and whether we returned at all, she just got lost and that’s it. .. apparently, she is not particularly interested in clients who purchase economy class tours (((But I think that we will still contact the Navigator agency, we consider this not a big incident. →
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Last June, my husband and I came to the agency with the goal of going on an interesting trip around Europe. The manager of the company told us everything very sensibly about all the nuances of both the trip and obtaining a visa. Where other group tourists went on useless excursions, we (on the recommendation of the agency manager) visited very interesting places in the center of Prague, which were not even indicated on the tour. →
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Calling the office, I heard the answer that the manager is now busy, and I was kicked off to another office. In another office, there was no time for me either, and during the day I tried to talk to the company manager 5 times, and on 6 times I was finally lucky. They talked to me in such a way that it seemed to me that I already owed them something. →
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