the office is chic, but the escorts and drivers are terrible

Returned from Uman. The organization of boarding the bus was terrible. People sat down as they pleased. After the appearance of the escort (Vera Nikolaevna), swearing and hanging out with places began. Drivers yelled that they were entitled to seats in the head of the cabin. People refused to move to other places. Lists at registration and lists at sending (distribution of places) were different. Vera was pushing the people as she wanted, the drivers were yelling that nothing was organized and they would not go at the end.

Waiting almost an hour for latecomers!!! Everyone is warned, we are leaving at 21.00. But we wait for the chosen ones as long as they please. That was horrendous in itself.

Rude drivers on the way! Not thought out sanitary zones! Stops at the fence and inter-trip stations with open toilets, where the legs fall into something, and sorry, the holes are NOT visible even in the dark. I'm talking about the smell. People were peeing behind the stone booth of the "just sky" stop. Half a salon on the way back was asked to stop - waited an hour for them to make a stop!

At the request of people to adjust the temperature in the cabin, the drivers yelled in a tone that you are all either hot or cold, that you all need it. Well, in general, rudeness to passengers at their request. They scared people so that no one even stumbled to ask for something, they drove silently and endured until they deigned.

We are completely frozen in the tail. He was just a dumbass.

The escort was somehow in no hurry to stop it all.

Returning home, I looked at the prices for this trip in other companies - the prices here are unreasonably high.

Terrible organization and terrible company. I will NOT recommend to anyone.

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