The tour company does not give consultations by phone

I decided to turn to this tour company because it is conveniently located and close to home, before that I talked with many managers of other companies, they threw off a lot of offers, I thought the prices are basically the same everywhere why go somewhere if there is a tour company nearby and you can do it without problems there all the time to take tours. I went to the site, there are a lot of phones, I call, I’m interested in a tour on such a date and in such a country, in response I heard some kind of mockery and that you want me to announce the price, no other information by phone or by phone email we don’t give mail, come in person ((I’m a busy person and I don’t have the opportunity to travel personally and communicate if this can be done remotely and see the tour and read reviews and consider all offers, compare which is more profitable. But why so many phones if on elementary you don’t multiply the questions ... After this 5-minute conversation, I already made my own, maybe subjective conclusions: the company is not interested in its customers, although I already decided to take a tour from them ((

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