Date of purchase: 01 october 2017 Written: 01 november 2017
1.0
Travel agency: МАРКЕТ ТУР (Kyiv) Service type: другие услуги
I bought round trip tickets from them. The child got sick and I had to return the tickets, they have no refund, I returned at the railway station, they said that the money would be returned no later than two weeks. It's been three years and there is no money. They say wait up to 90 days. But when I bought through the Internet, the money was returned no more than 3 days. I really regret contacting them. I called Ukrzaliznytsia, they said that the money is returned automatically and there are no delays .... I don’t know now if the money will be returned at all ... It’s a pity, in both directions of the compartment.