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Date of purchase: 01 september 2010 Written: 10 june 2011 |
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Travel agency: Круїз 2000 (Ivano-Frankivsk) Service type: пакетный тур |
My wife chose the rest on her own, I only allocated a budget, by the way, as it turned out later, this amount completely covered the rest in Kalista in Bilek.
Let's start from the very beginning: the wife chose a company that is serviced by her at work in a bank and is nearby (as I found out later, this was the only criterion), chose a tour, left a deposit, booked. I arrived to settle the final payment at the main office of the company in Chernivtsi on Independence Avenue. Entering the office, I saw a very unpleasant type (petty swindler, etc.), who turned out to be the director of this office, and also, at that moment he was arguing loudly with some wild woman, apparently his wife, but ... retreat is not in our rules :). I found out with difficulty who the manager was, paid the remaining amount and asked for payment documents - here, the most interesting thing! After 20 MIN!!! they gave me some kind of contract with a smaller amount and no checks, receipts, etc., although the contract states the state of emergency Cruise-2000 (that is, they must have a cash register by law). Knowing from the news and the bitter experience of friends about the bankruptcy of the operator in Turkey, I demanded a contract of the established form and a receipt. In response, he received rudeness and a text about not "supposedly not teaching scientists." I was indignant, after that they promised me a receipt for the next day, since there is no accountant !!! Complete nonsense. Anyway, I ask you to tell me about the hotel - the concept of what is paid, what is not, what is for children, etc. Information 0, silence, then the text from the catalog of anextures and no more words.
As a result, the next day no one gave me a receipt, in the contract (as I later considered - my trick) the amount is indicated as much as 1200 dollars less.
Okay, we flew to rest: the operator of the anextur is not a fountain, but without fish ... Hotel - UZHASSS - Sinena, 10th line, to the beach along a dirty passage, animation 0, food -10, like for this money. As I found out on the spot, there are 2 hotels Sinena and Simena Sun Club. Here they showed us in the catalog and wrote in the contract Sun Club, and sent to Simena. There was a difference of almost 2000 dollars for my family, as it turned out.
In general, they tanned, bought, stayed together, paid attention to children, drove along the coast in a rental car, etc. Do not spoil the rest because of some kind of left firm.
We returned to Chernivtsi and I went further to Kyiv without having time to sort things out with this cruise. The wife tried to present something - yes, there is not that girl manager there, and the accountant, as it turned out, was imprisoned! Here comes the 2000 cruise! And this director is still an eccentric, to put it mildly. Well, okay, the money is not the last, thank God, but to look for the truth is more expensive for yourself))). True, in fact, for this tour, this company transferred to the operator 2000 dollars less than we paid, and they say the commission is 10%.