Travel agency review Компас Туроператор (Kyiv)

Sold the hotel 3 * when booking, in fact 2 *

Author:
Date of purchase: 03 august 2018
Written: 15 august 2018
1.0
Travel agency: Компас Туроператор (Kyiv)
Service type: пакетный тур

Clipper Hotel 2* Lloret de Mar, Costa Brava is not suitable for families (with children). Hotel photos do not correspond to the actual state of the hotel and positive reviews, including those on Booking.com

Groups of young people come to the hotel (sometimes even "without a roof"), sleep during the day, celebrate at night, screaming, drinking and drug addiction. The hotel is dirty and unsanitary even though they try to clean it.

The arrival of the police and firefighters is the norm. At the entrance to the elevator there is a warning that in case of negative behavior on the balcony - eviction immediately.

Tour operators and travel agents sell tours without understanding the needs of customers. The tour was bought from GTO Travel (Kyiv) and through Altair Tour (Obukhov). I DO NOT RECOMMEND THE SERVICES OF THESE COMPANIES. The answer to all claims is: these are your problems, you saw what you chose. By the way, when choosing a hotel, the description was 3 * and with other photos of the hotel and description. The hotel is located more than 1 km from the sea.

The situation was saved by GUIDE I Travex (the host), who humanly helped to cope with the situation. Not as an operator, but as a person. She just acted as a psychologist and explained that you can’t fix the situation and interceded to give a room instead of a 2-bed 3-bed. But the situation in terms of sleep has not improved. At night, I had to sleep in a stuffy company in order to reduce the noise from the hotel (the screams and screams of inadequate youth who drank and had fun all night) and the noise from the highway. And they spent money on a fan with an extension cord + adapter.

ALWAYS SEE RECOMMENDATIONS FROM DIFFERENT SOURCES so as not to ruin your vacation. Although in our case, booking.com also provided false information.

For those who really need to have fun and like nightlife, you will find companions from other countries according to your taste and likeness.....

but not for families...

other values...




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