Author:
Date of purchase: 01 june 2018 Written: 19 june 2018 |
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Travel agency: КЛАССИКА ТУР (Kharkiv) Service type: пакетный тур, отель, авиаперелёт |
complete disappointment in Join UP. Deception at every turn.
The hotel was renamed to Marakesh beach club 4****. But in fact, it barely draws on 2. They settled in a dead room. from the traces of repair, only putty on the lamps and the door in the shower stall was replaced. The air conditioner worked intermittently. The TV did not work at all., Interruptions with hot water. To be cleaned in the room, you have to ask and persuade, RESULT: for a week the room was cleaned once for money, I generally keep quiet about towels, they changed it once through VAN DOLAR. Shower gels and shampoo were never given, it's good that I took it with me from home. The hotel is complete rubbish.!!!
The staff does not react in any way, only looks to pour and pour less.
The hotel belongs to tour operator Join UP, and he steals days!!!.
From 7 nights and 8 days, in fact, 6 days and 6 nights came out.
Instead of dinner in the evening, we arrived at the hotel at 10 pm and they didn’t even feed us (although four people were obliged to), but sent us to eat at a cafe in a neighboring hotel, naturally for money. The ticket is until 19/07 inclusive, but on 18/07 at 23:15 we were voluntarily forced to leave the hotel, since the plane's departure was at 3:35, of course, no one warned us about such an early departure. At the same time, they changed the airline from SKY UP to BRAVO. Fresh Boeing737/800 NG on an antediluvian airbus...
Pros: Very friendly with kids. Location on the first line, beautiful nature and the sea. AND EVERYTHING!!!!!!!
Of the minuses: Rooms, service, food, cleanliness, assortment at the bar.
Everything ends very quickly .. without having time to start. From food edible only chicken and scrambled eggs for breakfast. fed with peas and semi-finished cutlets. Guides deserve special attention !!!!! Book a free tour. and then they extort money!!! If you don't want to pay, get yourself. They also beg for money for the bus driver and for themselves, saying that I said hello to you - pay VAN DOLAR for a tip.