Date of purchase: 28 august 2019 Written: 15 april 2020
8.0
Travel agency: Интерконтакт (Cherkasy) Service type: пакетный тур, отель
Not very reliable information was given about the hotel, they said one thing, but it turned out to be another. We had difficulties with check-in, we were traveling with three adults and a child, and it took us a long time to select a room, offered folding beds. I do not think that a person in 5 * should sleep on a cot. We needed a two-room suite, but they charged a crazy surcharge at the hotel. Tour operator JoinUP! The flight was delayed for 4 hours, we found out about it at the airport, we did not receive any compensation in return.
