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Date of purchase: 15 august 2011 Written: 20 september 2011 |
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Travel agency: Инкомартур 93 Туроператор (Kyiv) Service type: экскурсионный тур |
We were going on a tour of Italy since the beginning of October. The documents were handed over in August, and 10 days before departure, they reported that the visa had allegedly been denied. (There are 1-2 Schengen visas in the passport every year, the last one in May, besides the visas of Great Britain and Ireland). The documents lay in the firm for a MONTH and only on the eve of the visit to the embassy they were looked through. The manager had doubts. a bank account statement from one bank, and a credit card is opened in another bank. They simply refused to submit the documents and returned them 10 days before the trip!!! DO NOT DO BUSINESS WITH THIS COMPANY