Travel agency review Имеджин Тревел (Kyiv)

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Date of purchase: 29 april 2012
Written: 07 may 2012
2.0
Travel agency: Имеджин Тревел (Kyiv)
Service type: экскурсионный тур

I have never had a worse tour organization. It all started with the fact that the bus arrived at the meeting later for 2 hours. And it turned out to be wrong. The air conditioner did not work, but the stove was turned on at full power, and this at an ambient temperature of 28 degrees, after half an hour of repair, already on the road, the stove was turned off, but a small window remained from the ventilation in the roof, through which the sun also entered the cabin. In general, we actually rode in a mobile bathhouse (it’s good that they didn’t demand additional money). Most of the chairs did not work normally (or were not regulated at all or there was no fixation of the back, and the chair fell to the lowest position). We settled in the hotel without air conditioning, the nights were still quite cool, so it didn’t bother me much, but I had to sleep with the windows open, and there was a railway line not far from the hotel, with the ensuing consequences. On the way back, the bus owner actually took us hostage, forbidding the driver to take us back until he resolves financial issues with the travel agency, and again we had to stand for an additional two hours after crossing the border in the sun. The fact that already during the trip they changed the tour program for the rest did not significantly affect, but it seems to me that it was possible to warn at least a day before departure.




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