Travel agency review Имеджин Тревел (Kyiv)

It is difficult to spoil a holiday in Budapest, but Image Travel managers managed to

Author:
Date of purchase: 03 april 2013
Written: 07 may 2013
2.0
Travel agency: Имеджин Тревел (Kyiv)
Service type: отель, авиаперелёт, оформление визы

We decided to use the services of Image Travel to organize a holiday in Budapest (5) days. After paying for the airfare, it turned out that the hotel, which was originally offered by the manager Tatyana (Medox), did not confirm the reservation. Ok, we were upset, but oh well, the long-awaited vacation is ahead, we relied on the professionalism of the manager in selecting a similar hotel. As it turned out VERY in vain, but more on that later. And so the long-awaited departure on April 26, 2013, arrival at the Budapest airport, transfer to the hotel, and then the fun begins. . . The Atlas 3 * hotel imposed by the manager Tatyana (at a price more expensive than Medox), in reality turned out to be terrible, to say nothing. Moreover, the hotel is located in the gypsy quarter of Budapest, we were kindly informed about this by the representative of the host of 1000 roads, Svetlana, when checking into the hotel. Dirt, homeless people sleeping peacefully near the hotel, rubbish lying everywhere and. etc.,. Svetlana also asked about the strange choice of this particular hotel.. To my answer that the representative of the tour company could not find holidays and other hotels of the 3 * category, she replied that this was not true, in Budapest, there are a lot of 3 * hotels in which there are free rooms (clean and comfortable) and with the best geographical location. Also, upon arrival, she offered to inform the manager who sent us to this hole. When checking into the room, they were shocked by the fact that there were iron doors in the room, do not think that they were armored, but iron, like in a punishment cell. The next surprise is the dirt in the room, the noise of the tram right under the window from 4.00 am until night. About breakfast in general it is necessary to say separately, the food is disgusting, the tables with food were right in the hall. The cost of living in this hotel (although it is very difficult to call it a hotel) cost us 156 Euros per day, and at the reception in the price list the cost is 80 Euros. I want to turn to you Tatyana, the fact that you are out of place is a fact, behind your feigned courtesy and smile - callousness and indifference to tourists at whose expense, by the way, you actually live, receiving a salary in your "Nikonor office". Although no, you know, you have the talent to FUCK something that is actually very difficult to fuck up. You know, the earth is round, and I'm just sure that you and I will have to meet again. To you personally, I want to wish you happiness in your personal life, perhaps then your conscience will wake up. And to everyone who reads this review, do not let people ruin your vacation, look for more competent specialists in this field. Sorry, but without respect, Vitaly and Tatyana.




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