Travel agency review Имеджин Тревел (Kyiv)

imagin how many problems you will have

Author:
Date of purchase: 23 october 2011
Written: 02 november 2011
1.0
Travel agency: Имеджин Тревел (Kyiv)
Service type: экскурсионный тур, оформление визы

We booked a trip to Europe a month in advance. For some reason, they needed documents for applying for a visa two weeks before departure, although a visa to Poland is made a maximum of a week in advance. Before leaving on a trip, I was in Spain, so the time when I returned to Ukraine did not suit them very well. okay, they submitted the documents, they were not accepted at the embassy, ​​they made a scandal, because Tanya, the manager, did not see that there was no signature in one dock, so I submitted the documents myself. question: why then did I pay her money? due to her negligence, I came to the embassy 3 times: the 1st time I was kicked out because she did not warn that it was completely impossible to use the phone at the embassy, ​​because not just turn off the sound, but turn off the phone completely, the 2nd time I returned, because Tanya did not say that we also needed to take an internal passport, well, on the 3rd everything worked out for us! :) since we had a couple of questions, they called agency, Tanya did not warn that she had gone on vacation, they were rude to us, they did not want to help, in short, because of these sheep, we and Tanya had problems. there was so much to take the whole month: either send a passport photo, then send some other money, or something else. every time they had parks, we were furious and swearing, we already thought that we would not go. but thank God that the trip was organized by a chord tour, we were delighted with the chord, but imagin travel put a big-big stake!




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