How easy it is to ruin your holiday experience

It was the first time in Croatia, the impressions of both the country and the hotel (VIS, Dubrovnik) are just great!

The tour is not bad, but the leader Ruslan ruined the whole trip. Because of him, at first we stood for more than 3 hours outside the Hungarian border, because. he had extra cigarettes. Because of him, we did not go to Budapest, although he was on the tour program. But the saddest thing is that he did not take me and my son from Dubrovnik, where we rested (almost the entire group was with him in Montenegro, in Budva, where he promised to deliver us "early"), did not answer a single SMS. Bus d.b. come for us at 15-00, but at 18-00 he was not there. admin. hotel after half an hour of negotiations by phone. she said that no one would come for us, at 19-00 the last bus leaves for Budva and this is our last opportunity to get there. My son and I had to go to another country with a pile of things, and after 23-00 look for their hotel there, having only a voucher with the name of the hotel without an address. The next morning, not only did I not hear a word of apology, they cursed me even with the whole bus.

Impressions from the trip: never use Winter-Summer services!!

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