Travel agency review Земен Рай (Kyiv)

Do not associate with the agency zemen rai

Author:
Date of purchase: 15 june 2013
Written: 25 june 2013
1.0
Travel agency: Земен Рай (Kyiv)
Service type: пакетный тур

Do not under any circumstances use this agency! Do not send children to their empty and primitive festival!!!

They have a very bad organization, just unprofessional!!

06/24/13 we arrived from a week-long vacation in Albena. I am writing in hot pursuit.

It all started with the fact that instead of the promised bus with comfortable conditions, they slipped a completely different option. Not only did they wait for the bus for 1.5 hours, they spent 30 hours on the road to Albena (and they went through customs quickly). Interestingly, before departure we were not given tickets. Before leaving, they said that Bulgarian drivers would quickly take us through Chernivtsi, as a result, there were our Ukrainian drivers, they didn’t know the way, they drove through Odessa, loading passengers there. Those. altogether on a different route. Gennady Skrypnik and his wife Yulia Kitova (family contractor of the Zemen Rai agency) did not say anything about this, referring to the fault of the carrier. But after all, the money was paid to the agency !!! Simply, instead of a bus for 80 euros, they slipped us an economy option. And we were traveling with children.

The situation is completely reversed - again, a bus with a stop in Odessa, and they gave us a place at the very end of the bus - the last five places - where it is simply unrealistic to go. Bastards, this is heaven on earth. The child became ill on the road.

The festival is a complete zero - 33 participants, 20% of them are from Kiev, 40% are children from Pervomaisk, 35% are children from Chernigov, three boys from Moscow, who on the day the result was announced, gave three drawings and received a grand prix :))) Really a circus! This is all under the auspices of the international festival - guys, this is a dummy, do not be fooled by them, beware of your children from heaven on earth.

Everyone who traveled from Kyiv with this agency was completely dissatisfied. What was repeatedly laid out on vacation !!! I never recommend anyone to contact Zemen Rai - really a sharashka office !!! Such agencies can only hang noodles on the ears!!!




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