Date of purchase: 08 may 2013 Written: 13 may 2013
1.0
Travel agency: Донбасс тур (Antratsyt) Service type: экскурсионный тур
On May 8, 2013, our children went on an excursion to Saur-mogila. We left at 13:00. A bus broke down in the Snezhnoye area, they told the children that in 5 minutes everything would be done and they would go. Forty minutes and an hour passed, the heat, the children were hungry, the water was almost over. We called the travel agency asking for help, they sent us and said that they could not help us in any way, since they were thousands of kilometers away from us. Only by five o'clock in the evening the child literally tumbled home, tired, with a sore head ... We decided not to contact our travel agency anymore!