Travel agency 'JOY TRAVEL', 'Joy Travel'.

Travel agency "JOY TRAVEL", "Joy Travel". Which is located at Kyiv, st. Kharkiv highway 164. Director Tatiana Kuzmenko. The agency was recommended by my son, as he was satisfied with their work from several trips. And in our case, it turned out to be intermediaries who impudently deceive customers at the expense of the star rating of the hotel, living conditions and food. They advertise a similar name with better conditions, creating a buzz with a limited number of tours and air tickets. thereby forced to pay a certain amount and you are on the hook. She sold tours to two pensioners 70 years old with a grandson 9 years old to the hotel "Mira Olimpos Beach Hotel" in Kemer, proving and convincing that this hotel is a solid 4 **** with excellent conditions and food. And upon arrival, we found ourselves in terrible living conditions, with disgusting food, without cleaning the room and without changing linen for 7 days. , without pool and animation. The hotel is worse than 3 ***, and NOBODY could help us at the place of rest, namely the tour operator "Alaska Tour", registration is not known. . At the same time, we also learned about the impressive overpayment of the tour and were shocked!!! Upon arrival, Complaints and Claims are sent together with you to the Tour Operator, which = 0. And they do NOT take any responsibility. STRONGLY DO NOT RECOMMEND! This sharashkin office. Employees think only about profit! FUCK and CRAZY!!!

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