Everything is a little more than good

I learned about the agency Deluxe Voyage from friends who have been traveling with them for several years. I decided to try it, as the variability of offers and the level of service of the previous company began to unravel.

Travel Experience with Deluxe Voyage:

1. Egypt 2015

2. Turkey 2015 (mother went)

3. Greece 2015

Reviews and useful information:

- Offices in Kyiv and Kramatorsk

- They listen, identify needs, recommend, offer alternatives (a vivid example is the choice of a place for a honeymoon trip - Crete, Greece, the place was really chosen, exactly the hotel they wanted and for the price they expected was offered)

- Always in touch and always friendly during working hours (not a single question was left without attention, full support in preparing documents for obtaining a Schengen)

- There is a loyalty program. When ordering the first tour, three discount cards are issued. Two can be distributed to friends and get extra. discounts from their tour. activity

- Good prices (not empty words, compared)

- High-quality correspondence (stylish email design, easy navigation, prioritization of information, recommendations)

- Convenient and timely notifications (SMS with confirmation of the departure time on the eve of departure, including in the opposite direction, SMS about the delivery of information to the post office, SMS / e-mail with interesting offers if the client wishes)

- Additional nice things (individual corporate packing of documents, baggage loss cards)

- Service and attitude do not change even in the absence of a real purchase of the tour

In the agency, I communicate with Anya Lebedinskaya.

Thanks to her work, I formed a loyal attitude towards the Deluxe Voyage company and had a desire to write this review.

Thank you Anya, thank you Deluxe Voyage.

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