Author:
Date of purchase: 27 october 2014 Written: 30 january 2015 |
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Travel agency: Гаряча Лінія (Kyiv) Service type: пакетный тур |
Contacted through a friend. I was very scrupulous about this vacation, I chose in advance. Manager Victoria picked up a hotel that suits me in all respects. I read about him on the Internet, but mentally I was already there.
A couple of weeks before departure, I was in the hospital and the trip was in jeopardy. I was very upset, I understood that the dollar exchange rate had grown from 13 to almost 18, there might not be any places and I completely lose the opportunity to fly away. But somehow, miraculously, Victoria managed to reschedule the dates of the tour, without financial loss. Rest was a success.
I would like to express my gratitude not only for the professionalism in the work, but also for the kind human attitude. Thank you Victoria, now only to you!