Travel agency review Ганеж (Odesa)

Last trip with 'Ganezh'

Author:
Date of purchase: 16 november 2015
Written: 13 march 2016
2.0
Travel agency: Ганеж (Odesa)
Service type: экскурсионный тур

Not for the first time, but, unfortunately, for the last time, the company "Ganezh" was contacted. We went from "Ganezh" for 8 years to various tours in Ukraine.

The last tour was called "Paradise Delight", the manager of the tour operator - Elena Sichko.

If sooooo short were not satisfied and without money on the trip!

After talking with other vacationers after the tour, we can draw the following conclusions: the tour was poorly organized, many were not satisfied with the fact that we had to spend so many hours a day in the cold, on some days without heating options.

Were not satisfied with the hotel "Continent". http://www.bookit.com.ua/object-kontinent-poljana/

"Paper" doors to the room, shared balconies. Meager breakfasts - well, what for a man - two "School" sausages, scrambled eggs, 2 bread toasts and tea !!! Who is this really for? Even a woman can't eat it!

A most unpleasant story happened to us - from the room on New Year's Eve, when everyone was having a meal, they stole a round sum of money. Naturally, there are no cameras anywhere, the keys, as it turned out, can also fit other rooms (the guys from our tour told us about this - they didn’t have keys for their room on the day of arrival, so they were simply given from another one). We did not demand that the hotel director return the money to us, but we wanted him to offer at least some kind of compensation option. The only thing we were offered was set dinners. When there was a rumor among the residents of the hotel that money had been stolen from us, for some reason people were alerted by the fact that our tour agent said upon arrival - "You don't have to worry, leave everything in the rooms!". As it turned out much later, unpleasant adventures on New Year's Eve did not happen to us alone.

The cost of the tour included excursions to the castles, but in fact it turned out that we had to pay for them !!

Upon arrival at the "Kosino" Thermal Waters "complex, it was not agreed by the tour agent that you can only take a steam bath in the saunas for 30 minutes, if you sit out, you need to pay extra at the exit. As a result, an unpleasant surprise awaited us at the checkout. The tariff agreed by the tour agent in the complex for adults for 3 hours was 300 UAH, the money was transferred to the agent in advance, and the check at the exit was 270 UAH? paid for the fact that we were not warned about the extra time in the saunas.

Elena!! Hi to you!!! Thanks to you, not a foot in "Ganezh"




Comments (0) leave a comment