Турфирма Гамалия

TRAVEL AGENCY REVIEWS ГАМАЛИЯ

Choose office Odesa - ул. Лейтенанта Шмидта, 9 (No reviews) Kyiv - ул. Ивана Мазепы, 3 (m. Arsenalnaya) (No reviews) Kyiv - ул. В, Липинского, 8 (m. University) (5 reviews)

The tour was picked up by excellent, polite and communicative staff. I recommend this travel agency to everyone. →

I didn't have any issues with the agency. They helped me with the selection and design of the tour. Everything was amazing. As for the operator, we had TUI. Flights were good and on time. At the hotel we were met by the agent Anastasia. But she did not make sure that we were properly accommodated. When we asked her for help, she could not solve anything. →

We use not the first year →

In the implementation of our old dream, we were helped by the travel agency "Gamalia". The operator Victoria patiently listened to all our wishes and helped us make an excellent choice of hotel. We went through many options, but settled on the Sun Island Resort 5 *. And not a bit sorry! There was one nuance because of which we put 9 out of 10: we received a voucher for the hotel on the last day. →

ATTENTION TOURISTS! Caution with the company GAMALIA - THESE ARE SCAMMERS! They threw their reliable partner! Even the most notorious thieves do not do this. They took money from a foreign business partner who, in a difficult situation, helped out and paid for the accommodation of their clients. The leadership of GAMALIA swore on their honor that they would pay, wrote guarantee documents, and as a result they hide and do not answer calls! Tourists, beware! What is there to say about managers if the management does this with its permanent foreign partners! This company is sure to set you up!. →

We bought a tour to Montenegro 1.5 months before departure (!). 4 days before departure, we accidentally found out that the plane was canceled, and they didn’t even call us. They offered to fly from Kharkov or Zaporozhye, but they didn’t tell me how to get there. We argued for a long time with the manager for Montenegro (Vlada, Kyiv office), the boorish one is still the same. →

We bought a tour to Thailand from the Gamaliya travel agency, at first we liked everything very much, they offered us a discount, the manager seemed like a very nice girl. This is just the beginning! At the first stage (paperwork, meeting at the airport) I can’t say anything bad. "Interesting" began with a hotel in which we were not settled. Rather, they settled, but in a hotel of a lower category than we paid, which, moreover, was under reconstruction. →

Asked because their office is not far from home and did not hear anything bad. I asked to find the best possible room / hotel in the selected price segment, to which the answer was that "this is not done in Paris" and everything is the same with 3 * and the best conditions are in the next price segment. The reality was very surprising later - a large selection of half-empty hotels, including those with which Gamalia / UTA works and with better conditions: more modern rooms + for breakfast at the same price they serve sausages and sausages and not only musli and eggs + much greater distance to opposite houses and you can keep the curtains open + closer to the gathering point of the Opéra Garnier groups + closer to the metro. →

TAKEN 50% ADVANCE PAYMENT FOR a tour for two and $ 150 for opening visas. 10 hours before departure, they reported that they had not opened visas (as it turned out, their manager popped the documents) and FINED us completely for 100% of the amount paid, because (think about it !!!) according to the contract, we refuse to fly a day before departure. moreover, they kicked us out of the office, humiliating and insulting us and arguing that we are ready to fly and only through the fault of their negligent employees we lose our vacation, nerves, money did not receive the slightest attention! Gamaliya took the money, did not fulfill her obligations, robbed, got rude and waiting for new suckers!. →