Travel agency review Гал-Круиз (Lviv)

These are creatures, there are no other words

Author:
Date of purchase: 24 june 2018
Written: 27 june 2018
5.0
Travel agency: Гал-Круиз (Lviv)
Service type: пакетный тур

Today, 06/27/2018, we left the house on 06/24 at 6 am, the children are now in Greece!

We sent the children to the festival "Olympus Gathers Talents" in Greece (two buses!!!) Problems began already on the way, the driver had problems with documents and one bus was delayed at the border for 15 hours!!!

Then the nightmare began! The hotel is not populated, because. the travel agency did not pay for the reservation and there are no places, and the children had to spend the night on the bus, hungry, dirty !!!! They didn't even feed the kids!

Then they were taken at night to another city 100 km away and settled in a valve, dirt, stink and no hot water, washed in cold water!!! My child is 9 years old!

They called the police, the consul, the director of this travel agency!

Today is the third day, so the issue with normal accommodation has not been resolved!!!

Already applied to 1+1

Called the embassy

But so far no results!

Grade 0 with -




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