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- Gal Cruise managers do not keep their promises.
Travel agency review Гал-Круиз (Lviv)
Gal Cruise managers do not keep their promises.
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Author:
Date of purchase: 06 february 2016 Written: 12 february 2016 |
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Travel agency: Гал-Круиз (Lviv) Service type: экскурсионный тур |
I planned a trip with this company for the weekend to Budapest on February 6-07, 2016. Due to the flu epidemic the day before, he could not go. because he got sick. This was reported by the phone manager Marian 02.02.2016. It was agreed with him that only 15E will be returned, because payment for the hotel has already been made. When I wanted to get my money after the illness on February 12, the manager replied that I would not receive any money, because he made all the other payments and the money is not returned after the tour. Like, he sent me a letter about the terms of the refund, which I, unfortunately, did not receive. In short, managers are not customer-oriented and do not care about the company's reputation. I do not recommend for planning your own vacation.
