What is a VISA CENTER

It is very pleasant to be the first in the list of reviews about such a "highly competent" Zaporozhye travel agency as "Vilena Travel". The "competence" of this company, in my case, manifested itself in the course of collecting a package of documents for opening a Schengen visa. That is, the person had to collect the necessary documents for a visa and appoint a term at the EMBASSY of Germany, since we are going abroad for the first time, we decided to turn to more knowledgeable people in this area. The term was assigned to the Visa Application Centre. QUESTION: WHY THERE?? After we arrived at this center, we were sent to the embassy, ​​as we have clean passports, no visas, and the Visa Center, as you know, is for people who travel a lot. It is clear that the embassy told us that we had to look where you are registering. Result: we came home with nothing, having wasted money on tickets. Since I am inherently assertive, having arrived in Zaporozhye, I had to make a maxim for the person who "did" this work. It took me a long time to explain what my complaint is. BUT, I THINK, SHE DID NOT UNDERSTAND WHAT HAPPENED)) But people at least had the mind to figure out on their own that they NEED to return the money, at least for the "service". It's okay, but the fact that they cannot understand what a FULL photocopy of passports is is already too much. But that's not all, what distinguished this profane travel agency. You, it turns out, do not know which bank Germany is cooperating with??? We also had problems with this. I have a question: are there really people who consider this company normal. After all, their professionalism is explicitly expressed. Conclusion: we question the competence of the person who collected the documents, as well as the director of the company, which does not know what a VISA CENTER is))) I hope this insinuation is being implemented)) And finally, I will give my most valuable advice: before doing something, the more for money, you need to be WELL aware of what you are doing.

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