Travel agency review Ваш Турагент (Lviv)

Rest shock

Author:
Date of purchase: 09 august 2020
Written: 25 august 2020
4.0
Travel agency: Ваш Турагент (Lviv)
Service type: пакетный тур

Parents had a rest in the tour, feedback from my mother's words:

Rest - shock. Tour from the travel agency "Your travel agent". This is our third trip with this travel agency, and I think the last. The day before departure to Egypt, we changed the hotel - this is due to the fact that our did not have time to open, due to coronavirus 4 * changed to 5 *, said for the better "The Grand Hotel Sharm El Sheikh 5 *" in Sharm. In the pictures this hotel was very beautiful. I'm not capricious, but when choosing a place for summer vacation I have two wishes - the sea and cleanliness.say Wherever you look - terribly dirty.Number - the impression that forgot to clean up after previous vacationers, even before quarantine, dirty and in the dust.and most of all that the hotel for two days there was no water, which means to the toilet do not go down, do not wash, do not mention the shower.Do not have drinking water.In the restaurant water and all drinks are warm, only from 10 am to 10 pm in one bar could give a bottle of drinking water.

Describing the territory, which was once very beautiful, we can say: "I'm sorry that you were allowed so." And the pools, so beautiful in the picture, in reality: lowered, one worker - dirty, others did not go down at all and the water in them stunk. Of the four showers on the beach, barely two work. During the seven days of our vacation nothing has changed, even in the main building the windows have not been wiped. Of the 3 *, which put the hotel, one star overseas - it is extraordinary, but only for those who can swim well, because the descent to the water only from a ladder. Depth of 40 m, we were told. The second for the territory - it is large and the design is also good, and the third staff on the beach. This is the only place where the positive was felt. This hotel could not be accommodated. He does not pull and 3 *. The operator simply sent people in the literal sense of the word.

The guide told us that we chose this and all the complaints to the travel agency - call, write to change the hotel, but when you arrived for seven days, two of them have passed, because it was a weekend, another day to decide where to move, and reviews of hotel in the best you do not believe, plus resettle. Vacation spoiled. We trusted our travel agent - it's our fault. Do not trust, but check.

I would like to add that when I contacted my parents and heard that there was no water and it was terribly dirty, I immediately wrote a tour to the agent, who at first did not believe and convinced me for another long hour that everything could not be so bad. reset photos. It was unpleasantly surprising that the tour agent was not aware of the situation at the hotel.




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