Date of purchase: 18 december 2012 Written: 21 december 2012
1.0
Travel agency: Аррива (Kyiv) Service type: отель, авиаперелёт
Our attempt to purchase a tour from the Arriva agency failed. The director (Vladimir), in response to a request to rebook the tour to another country instead of Egypt (because there, according to media reports, the political and economic situation has worsened), did not want to listen to anything, began to threaten with court and prosecution. This is the first time I have encountered such a terrible attitude towards potential customers and outright blackmail.