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Travel agency review Аркадия-Тур (Kharkiv)
Hama
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Author:
Date of purchase: 17 june 2014 Written: 22 july 2014 |
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Travel agency: Аркадия-Тур (Kharkiv) Service type: пакетный тур |
I booked a tour Kharkiv - Arabatskaya Strelka - Kharkiv for 7 days. After there were reports in the media that it was not calm there, I contacted the manager. They began to threaten me that only 50% would be returned, although they promised that in such cases there would be a 100% return. They said think. I called again - their "boss" Alla Petrovna began to freak out that I was distracting managers from "important" work and I was taking away their "priceless" time. Through terrible hysteria, I heard that I could come and collect the money. When asked if they would refund the full amount, she hung up. The only plus of this company is that I still got my entire cost back. He asked to apologize for Alla Petrovna's behavior, but in response he received a promise to call security.
with the same attitude - it's good that he refused the services of this shop in time.
