Spoiled vacation in India from the Travel Company ARISTEA TOUR

Dear colleagues!

Colleagues, because I am the same director of a travel company ... though my specialization is not Asia, but Europe!

Thank you for a VERY "GOOD" holiday in India from you and your partners....

As well as indifference to my calls from India to your company!

I'LL START IN POINTS!

Tour from 01/04/2013 to 01/12/2013 I traveled with my wife!

1. Upon arrival in Goa, we probably searched for 30 minutes for those who met us ... we barely found through other Indians THOSE WHO MET THEIR OTHER TOURISTS ... GENERALLY NO ONE OF THE MEETERS ON THE TRANSFER GAVE ANYTHING about the host ... although other tour operators gave their tourists full packages of subsequent meetings on the next day in the hotel lobby ... we were simply taken NOT by an OPERATOR but by a taxi driver to the hotel!

2) at 4 in the morning upon arrival at the hotel, 90 dollars were IMMEDIATELY CHARGED FROM US for early check-in .... ALTHOUGH I ASKED IN ADVANCE from Marina Pivovar (manager for India) TO GIVE ME THE FULL AMOUNT OF PAYMENT FOR THE TOUR IN Kyiv - if I knew what I if you have to pay for early check-in, then I would BETTER PAY and not listen to my wife’s scandal about my professional unsuitability as the director of a travel agency and the professional unsuitability of my partners in Kyiv ... At the reception they hinted at a bribe ... but alas, I had only 100 dollar bills ... The main joke is that a day later I talked with tourists from THIS SAME HOTEL who arrived the day before from TEZ TOUR, they had ALSO EARLY CHECK-IN ... and their escort that brought them to the hotel and agreed personally at the reception about so that they can be settled without problems ... WHY IS INDIFFERENCE FROM YOUR HOST SIDE? I called them ... I barely found the phone ... I took it from a girl from SUNRISE who worked in the morning with her tourists ... she gave me a mob ... of a certain Vera from MINAR .... this Vera said that all questions were to Kyiv. .. SUPER ATTITUDE!!!!!!!!!!!!!

3) No one offered us anything from excursions! We were forced to ask to join the tourists from SUNTRICE ... to buy excursions from them ... in general, we ORGANIZED THE REST FOR YOURSELF!

4) Transfer: 5 hours before the end of our tour, I called this Vera from MINAR and asked how long you inform your tourists about the transfer to the airport ... she said FOR A DAY ... when I said that we were actually 5 hours before departure, she had a MINUTE of silence and asked for a long time Who we are and where we live (!!!!!!!!!!!!!!!!!!!!!!!!!) after that she said that she would try to send SMS about the transfer !!!!!!!!! (SUPER!!!!!!)Although normal tour operators post and POST info in the hotel lobby!

That's it! THANK YOU for ruining our holiday!

Stavrati.V.D

T/F INTER (Kyiv)

Р/S The director of ARISTEIA TOUR after my arrival in Kyiv and the communication of THIS information to her email answered the following:

Good afternoon! My name is Olga, director of the company! I will contact the partners now and find out all the information and I will definitely contact you!

You can just in case your mobile phone!

Thank you in advance!

NO ONE CALLED ME AGAIN ...... I understand everything ... I myself work in tourism and there are all sorts of problems with tourists BUT I ALWAYS SOLVE THEM sometimes even at a loss! REPUTATION IS MORE EXPENSIVE!

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