Travel agency review Алекс-тур (Poltava)

I do not recommend

Author:
Date of purchase: 01 august 2020
Written: 12 august 2020
4.0
Travel agency: Алекс-тур (Poltava)
Service type: другие услуги

In 2019, we drove with this company, we were satisfied, a small comfortable minibus with air conditioning, the departure was in the morning, we arrived just in time for the settlement in the house on Fedotova Spit, we left at about 14, a couple of hours after the check-out, there were no problems, the three of us sat, I, husband and 1.5 year old child.

This year the trip was disgusting, the sea still didn’t go anywhere, but it’s terrible back! Firstly - for a child, instead of the promised 630 UAH (700 UAH ticket, for children -10% = 630) they take 650, both last year and this year!

Secondly, the check-out time has changed, which was reported 2 weeks after booking.

On the day of departure, it was said that the departure was at 16-17, at 12 the girl called back and said that the bus would be at 18 o'clock!! As a result, he arrived at 18:15, everything seems to be nothing but waiting in the sun with a child of 2.5 years seems like an eternity! There was no air conditioning in the bus, it was buzzing from the hatch, we were put separately (mom, dad, daughter). Our dad, 190 cm, was put on a wheel like a grasshopper, after 2 seats, it was very uncomfortable, I had to scream, I couldn’t help my daughter in any way, so the child was capricious, there was no luggage compartment, all things were overhead.

This year we were not satisfied, it’s a pity, I don’t recommend it and we won’t risk going to this company again!




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