Author:
Date of purchase: 30 may 2016 Written: 09 july 2016 |
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Travel agency: Алголь Туроператор (Lviv) Service type: пакетный тур |
I went on tour 24.06 "Weekend in European style". First, let me talk a little about the negative points. The visa application was poorly organized. Before buying the Algol tour, I used the services of the Accord Tour, then I decided to try to go with another company. I would like to contact the representatives of "Algol" - if I buy a tour, then I want them to provide me with a comfortable visa application for my money. At the last moment, it turned out that Algol did not have a representative in the Dnieper, they did not have time to arrange insurance, as a result, they had to arrange it themselves on the spot and stand in line for delivery, run around to pay the fee, etc. As it turned out, the attractive phrase on the site - "Vizova podtrimka" - is just a check of my documents by the company. In fact, this is another collection of money, because.
I can check the documents myself (this is not the first time I collect), but the quality of your service leaves much to be desired (when the question arose about changing the amount on the bank account - because the tour has changed and the number of days too, respectively, the amount on the account should be different) - almost before going to the visa office, your employee warned through the manager that you need to change the certificate. Fortunately, I already did it myself without your prompting. Understand that if a person buys a tour, then he first of all thinks that this will help him simplify the procedure for submitting documents. But in fact, it turns out that with this approach, you can book a hotel yourself on booking, buy bus tickets, add the necessary information and go yourself separately from the travel agency - there will not be much difference.
Consider this moment so that you have representatives in the visa centers who will submit documents themselves, and the tourist will simply come to take fingerprints.
Now let's move on to the good. The tour itself was great. The leader of the group is very smart: additional excursions were not imposed on anyone, she communicated respectfully with each tourist, handed out maps, explained everything in detail, helped and even (which is surprising and pleasant for me on a bus tour!) Allowed one tourist to issue a free tax at the border.
In general, the impressions from the tour are positive, but if the company does not take care of its tourists before the trip, then I will no longer travel through Algol. Still, the tour provides for complete comfort in planning a vacation, and not the settlement of visa issues on your own.