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Travel agency review Алголь Туроператор (Lviv)
Algol website
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Author:
Date of purchase: 02 july 2012 Written: 05 july 2012 |
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Travel agency: Алголь Туроператор (Lviv) Service type: другие услуги |
I want to complain: we are modern people, we use the Internet, we trust the websites of tour companies, we book a hotel for ourselves and we want to book a ride.
So I did this, I booked a hotel in Primorsko, knowing that only Algol takes that far (before I booked, I looked on the website - everything is in force, they are taking it all the way to Tsarevo, but then I decided to call back and ask again (called Copernicus to the office) and then they also confirmed me) I booked a hotel to celebrate, paid and was going to order a move.
I come to the company, and firstly they tell me that they are being taken only to SOZOPOL! (this is 25 km from Primorsko) and the price is completely different than on the website for the move!!!
And what does this mean - I have no way out, everything has already been paid for (the hotel) and yet Algol is the luckiest of all ... I have to order either a transfer from Algol, or I spend it on a taxi !!!
Algol staff! Management!
HOW SO? We live in the 21st century! And you are deceiving people (okay, just a website) and by phone, your Agents do not have information at all! And is it a service?
If you hadn't carried the farthest, I would not hesitate to refuse your services.
Correct and appreciate your tourists - this is your income!
