Travel agency review Аккорд-тур Туроператор (Lviv)

spoiled mood

Author:
Date of purchase: 18 september 2020
Written: 01 october 2020
2.0
Travel agency: Аккорд-тур Туроператор (Lviv)
Service type: экскурсионный тур

DISTURBED MOOD. TOUR: "Summer positive" 18. 09. 2020-26. 09. 2020 flight 646. My husband and I went abroad for the first time. We really wanted to get positive emotions. But…. . We just arrived at Kulikovo Field in Odessa and, not yet knowing how to determine our bus or not, we ask the driver: “To Turkey, Accord Tour?” The answer is bold: "Maybe." The bus, license plate VN 8042 IT, was not removed after the previous trip, when people approached the driver (a tall blond, his name seems to be Yuri) and asked for a broom and a scooper, he did not give them, but said that they themselves littered it, although We just had our first bus ride. Further, it’s better, on the website of the Accord Tour it was not indicated that travel to Turkey would be through such countries: Moldova, Romania, Bulgaria (but they put up a link to the Ministry of Health, which countries, in which zone). As it turned out later, Moldova has been in the red zone since August, but neither the tour operator nor the travel agent warned us about this in advance, but they told us when we were already on the train that we might have to go into self-isolation upon arrival in Ukraine, the same statement followed and when we passed the Moldovan border (but we were already on the road and there was no way back (like they were warned)), although the transit through Moldova was less than one kilometer in a field, without getting off the bus. Our accompanying Yulia said that neither she nor the drivers go into self-isolation, but we do. Therefore, they didn’t care about our emotions that we weren’t informed about this in advance, because no one would go on this tour, and they would be left without work, because after the tour many people need to immediately go to work. When we drove into Turkey, the driver Yura closed exactly half of the window with a sun blind (moreover, after eight o’clock in the evening, when it was already almost dark, it did not open), and my husband and I bought additionally for 16 euros each, the first places, for good review and video filming. To our request to open the window, the driver replied that the side windows are for you, and the front window is for the driver, and there is nothing to see there. The window was so carefully closed that for shooting I had to sit on the floor in order to somehow capture the foreground. We made the same request to our attendant, but there was no response. Arriving in Turkey, we took all possible excursions, but the window continued to be closed. The guide Bayram also made a remark to the drivers, but zero. He also told them where to go, and they argued with him, and said that the navigator showed them another way. Julia was not on this tour. Bayram told us that tomorrow he would talk to her about their behavior, that people were driving like in a shoe box, not seeing anything, that he had never seen such harmful drivers. I could not stand it and called Ukraine on roaming to the Accord Tour and told this situation and asked why then we paid money for the first places to sit on the floor? When we got to the bus, the curtain was open, but the driver decided to take revenge on me.. On our way back, we had a long drive through Turkey, stopping at 2:30 pm, then non-stop to the ferry at 10:00 pm, and then non-stop to the Bulgarian border, which we crossed at 02:30 at night. People could not go to the toilet or buy food or water. When we crossed the border, the driver stopped the bus at a gas station, I asked to go buy at least water, he answered me: “it’s impossible”, when I asked why, he answered: “But I want it that way.” And so we reached the city of Veliko Tarnovo in Bulgaria, we arrived there at 07:30, and what do you think, where did they bring us? On a wasteland, near the tourist site "Mini Bulgaria", and they said that we would go out. Already even Yulia could not stand it and said that they passed a lot of gas stations, why they didn’t stop, didn’t let people go to the toilet after the night, put themselves in order and have breakfast. They swore for a long time, after which the other driver turned the bus around and began to go in the direction Yulia pointed out, so this Yura also sent him obscenities. As I wrote, we sat in the first places and heard and saw all this. We also saw that the driver did not stop at the STOP signs at railway crossings, did not keep the distance between vehicles, which caused accidents a couple of times, there was aggressive driving at night, because of which people sometimes almost fell off their seats . Further, the return home through Moldova was to be, and she remained in the red zone. No one wanted to install Dia, since we asked to defend us at the border, because we have transit, moreover, by field, and less than one kilometer. Even at the sanitary and epidemiological station, when we took the test, we were told that we should not have been sent to self-isolation. But no one heard us, though Yuri asked how much we were willing to pay for crossing the border without self-isolation, because he also had to earn something (he also joked about this situation). Dia was installed for us. We arrived in Odessa at night from Saturday to Sunday, many of them went to work on Monday, and on Sunday not a single laboratory for receiving PLR tests works. You have 48 hours to come home and take the test. All on Monday, instead of work, we went to take the test, and it costs more than 1000.00 UAH. For one person. I know that when tourists with the Accord Tour went on a trip from Lviv and needed a test to pass the border, the whole group was organized to take tests and by the time they reached the border, the answers were already ready, but then no one was worried. The tourists have already paid the money, return home, and no one needs you anymore. Stay with your problems. Waste material. Everyone's mood is ruined. They didn’t go to work, after passing the test, they still sat at home for a day, until the answer came to Dia and was removed from self-isolation




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