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- We are in a terrible state of attitude to our customers!
Travel agency review Аккорд-тур Туроператор (Lviv)
We are in a terrible state of attitude to our customers!
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Author:
Date of purchase: 27 february 2019 Written: 13 april 2019 |
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Travel agency: Аккорд-тур Туроператор (Lviv) Service type: экскурсионный тур |
I ordered a tour from Accord in advance (through the Otdykh company 100%) on February 27 !!! The date has been chosen April 15th! I wanted to take my mother and girlfriend abroad for the first time! We immediately bought round-trip train tickets, pillows under the neck for the journey, things, food ... Mom and her friend took 5 days at their own expense .... she told all her friends, neighbors, colleagues that she was going abroad for the first time .. On April 11, they call me from the "100% Tour" and say that the group did not meet on April 15! We started picking up something for us. similar tour, BUT!!! in the new tour, the time of arrival at the station did not match ..... I had to change tickets, but the tickets were all sold out ..... for this date ... I ALSO WERE OFFERED TO PAY 50 EURO for other tours .... In general, a crap mood a month ahead.... I wanted to come and set fire to their office... Naturally, we didn't go anywhere.... And now we don't know which new operator is better to cooperate with! Maybe somebody. will recommend a good tour. operator ..and a good tour. company in Kharkov?!!! I will be very grateful!!!!!
