Travel agency review Аккорд-тур Туроператор (Lviv)

Accord tour' changed dramatically for the worse

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Date of purchase: 03 june 2018
Written: 16 june 2018
1.0
Travel agency: Аккорд-тур Туроператор (Lviv)
Service type: экскурсионный тур

Accord tour" has changed dramatically for the worse. Tours are often canceled. At first, they assure that the tour will take place, and when you have already purchased tickets and boarded the train, you are suddenly told that the tour will not take place. So my friend and I booked the Aroma tour back in March with oriental notes" without night crossings on June 3. On May 23, our tour operator assured us that the tour would definitely take place. On May 24, when we were already on the train and were heading to Beregovo in advance to spend a few days at the thermals and from there go on a tour , we were suddenly informed that the tour was canceled. It is difficult to put into words the shock that we suffered. All our plans collapsed. We were offered 2 tours from Odessa with night crossings and for fewer days and 1 tour from Lviv to Budva for a smaller number days and with a surcharge of 50 euros. Why we still had to pay extra for the worst offer was never explained to us. Naturally, we refused such "tempting" offers. We had to drastically change plans, return tickets. repeated reminders, we are promised to return on Monday, June 18.

I talked with another friend of mine, who twice had no tours with "Accord". They take money in advance, they scroll it, but they are in no hurry to return it. What about their current pricing policy? Our tour was 267 euros, and now 411ue. For that kind of money in Turkey for all inclusive, you can relax, and not shake on the bus.




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