Author:
Date of purchase: 14 may 2018 Written: 20 july 2018 |
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Travel agency: Аккорд-тур Туроператор (Lviv) Service type: экскурсионный тур |
We bought a tour, counting on a great vacation, with visits to the northern capitals and fjords .. but our dreams will not come true! a week before the expected departure, we are informed that our tour has been cancelled! while offering 4 replacement options. and then let's go through the points:
point number one) all the proposed tours start from Kyiv, and the initial one from Lviv, and of course we bought tickets for three to Lviv and back ...
point number twoc) tours are not equivalent at all! for our money (for a second 410 euros per person) we are offered two tours worse than ours originally chosen and purchased (fewer cities, fewer days)
point number tris) two other tours, more or less similar to which we need, we have to pay extra 100 euros per person for one, and 130 for the second .. at the same time, the seats at the end of which do not recline, or if you want to go with like "comfort" - pay more for seats at the beginning of the bus .. great, right?)
well, point number 4) that we were warned in just a week, and we must make a decision in a day!
we already had the experience of a trip with an accord, then there was also a cancellation and replacement, but there were no such losses. But not at this time! In any case, we remain at a loss financially, emotionally and with damaged nerve cells! a spoiled vacation, because we don’t know when our money will be returned to us, and we don’t want to work with such a company, and we don’t want to pay extra! they owe us for moral damage!!! for all this "thank you" chord-tour! I will not agree to cooperate with this sharashka office for any money!!! that just swindles people for money! It is a pity that there is no rating -10,000,000 stars !! There is no strength to remain silent about this situation! I want to give it as much publicity as possible!