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- They behaved horribly after the accident of their bus in Norway
Travel agency review Аккорд-тур Туроператор (Lviv)
They behaved horribly after the accident of their bus in Norway
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Author:
Date of purchase: 11 july 2016 Written: 14 august 2016 |
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Travel agency: Аккорд-тур Туроператор (Lviv) Service type: экскурсионный тур |
Mom went on a tour of Norway at the end of July 2016 and a week later the bus overturned during the trip. As a result, the clavicle was broken - they gave a bandage, pills, and saying that everything was fine, they let me go; glass fragments cut his hand - they sewed it up, not to mention the terrible bruises and stress. They said that the return home is only at their own expense or continue the tour !!! Upon arrival home, my mother took an X-ray in two hospitals and everywhere they said that they needed to immediately go to the operation: a strong displacement of the bones and fragments of bones were found !!! Relatives were not notified of the accident. And when I called Accord Tour, they confirmed that my mother was on this bus, but they don’t know about the condition and promised to call back. After that, I called 3 more times and only an hour and a half later they called me back and said that my mother was in the hospital and she was being given first aid. My mother's phones were lost in the accident, so I couldn't contact her directly.. I was promised a call back from the Accord tour the next day, but I did not wait for the call!!! The next day she called herself, again promised to call back, but alas - they did not call back !!! That's the attitude!!! No one made up for the days lost due to the accident!!! No material and moral compensation!!!
