Terrible! Unfulfilled obligations

Good afternoon!

I would like to share my impressions after the trip to the "Weekend in Stockholm" tour for the New Year 2020.

Unfortunately my friends and I were deceived!!!

Let's start with the first impression:

The day before our departure, the AccordTour staff wrote that the bus departure time was CHANGING AND WE NEEDED TO RETURN OUR Kyiv-LVIV TICKETS QUICKLY. But they returned the difference for the loss of money when returning tickets.

But how could one not go to Riga on the first day if the departure time was changed from 23:30 to 17:00. We left 6.5 hours early!!!!!!

1. On the AccordTour website you can see that according to the tour schedule you will visit Riga 2 times. It's a lie !!!!!

After a long and painful journey, which lasted 22 hours (Lviv-Riga), you will not be given the opportunity to walk around Riga, but will immediately be taken to the ferry and you are on the road again!!!! Considering that we passed the border quickly.

2. You pay 150 euros for the tour + 50 euros for the NEW YEAR'S EVE DINNER, but be careful that dinner in their concept is at 16:00 and on New Year's Eve itself you will need to pay money for food and drinks again !!!!

3. In Stockholm, you will spend not 5-6 hours as promised, but 4 hours, as you will need to rush to your New Year's Eve dinner, which cannot be late.

4. The quality of food in the "cafe" or "canteen" fast line, where you will have a New Year's Eve dinner, is terrible + keep in mind that you will need to hurry, since you only have 2 hours.

Don't go there for breakfast!

Bottom line: AccordTour deceives and does not even respond to our reviews and they cannot be called an agency that cares about its customers.

Comments (12) leave a comment

12 comments

Show other comments …