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Date of purchase: 03 october 2016 Written: 13 october 2016 |
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Travel agency: Аккорд-тур Туроператор (Lviv) Service type: экскурсионный тур |
Back in the spring, the teacher said that a trip to Europe was planned. Everyone agreed. From May, trains moved to June, and from June to October.
At the end of September, it was announced that the children would go to the Czech Republic, Hungary and Austria during the autumn holidays. And then the most interesting began. For three weeks, the company now and then exhibited some new requirements for documents. Okay. But on the eve of the visit to the visa center, I was told that the child needed one !!!!! day to change the passport, because The old one is missing pages. Before that, the passport was in a travel agency for almost a month. Naturally, no one did this, the trip was canceled, the child's mood was spoiled. They promised to return the money. I'm waiting for a return. I will sue the company for reimbursement of paperwork costs and for moral damages.