I just have to .. But how dumb!

I am one of those people who find the good even in the bad when it comes to relaxation. I have such high hopes for this tour. . . And now a question arose. We served with a friend. Her visa situation is more complicated than mine, although we were assured three months ago when applying that we give not 35, but 80 euros, and everything will be fine! Dali! I got a visa 3 days before the trip, there is no visa for my girlfriend. And it will be the day before the tour (if any). The girl is already gone. . And I'm with her. Do you know what kills the most? We filed the docks in three months. Have you clarified whether certificates for such and such a period will not be overdue? "No you are," they answered us. Well, OK. Then I had to pick up my passport, because, as it turned out, the visas were not in the process, the documents just lie in the agency and no one will return the passport until I return from the tour, and I needed to apply for a visa and travel to another country. Visa issued, go - did not go. Documents for the tour were submitted a week before the tour. Just in time for my supposed other trip. And a week before that, it turned out that the certificates were still EXPIRED! Do you know what it's like to get a certificate in a big company??? And it had to be done in a day, and no one peeps! Okay, the commander covered herself with a copper basin. But now the trip is on the nose, and I don’t know whether to pack my suitcase or not! I was lucky, I'm always lucky in this, I contacted Accord personally. Who would not say that it is impossible. And now the travel agent reproaches me for the fact that I communicate with them directly, and this is wrong. Is it right, when it is known that my visa is, to remain silent? Is it right not to lift a finger before I raise a scandal? Is it correct that we have to pay the full cost of the tour without having visas on hand? Is it correct that I do not have the right to see the info sheet before I have paid the tour in full? Why should I pay for a pig in a poke, after reading all the reviews here? They don’t even bother to tell me the name of the hotel in one of the cities, but I need this information and, in the end, I CRY for it! I don’t understand what kind of divorce is in the new millennium, hasn’t the era of thimblers sunk into oblivion? I don't understand the public outcry. Why not speak out loud! After all, there is the Society for the Protection of Consumer Rights, there are courts and other organizations. You can also cooperate. Here you go. I set myself up. . Vacation ruined. I really hope everything works out.

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