Author:
Date of purchase: 02 august 2014 Written: 31 august 2014 |
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Travel agency: Аккорд-тур Туроператор (Lviv) Service type: пакетный тур, экскурсионный тур, отель, оформление визы |
Booked a ride on the Accord Tour to London
The day before departure, an Accord Tour employee informs me that there is no visa at the visa center. After I came to the visa center with the worker of the Accord-tour Elena, my passport with a visa was there. Elena, an employee of the Accord Tour, gave me an envelope with documents for the trip, near the visa center. I didn't check it. After 20 minutes it turned out that my passport was not there.
The worker Elena claims that he was there. And she stopped picking up the phone. As a result, I applied to the police for the theft of my passport by an employee of the Accord Tour, Elena, and the fraud of the Accord Tour.